If you need to upgrade or downgrade your subscription with us, please use a computer/laptop, not a mobile device, and follow the instruction below.


Follow these instructions only if you pay with a payment card. If you use PayPal, please submit a ticket to our customer support team at this portal. 


NOTE

  • Please use a desktop/laptop to access the billing portal. 
  • Your payment is attached to the email address used to purchase. WE CANNOT  change the email address. 


Step 1: 


- Open the link below to open the billing portal https://silverchartist.link/billing




Step 2: 


Enter your email address - Make sure to use the same as the email used to make your purchase. 


Step 3:


After completed step 2, you will receive an email with a link to your personal billing profile. Click the link inside the email, it should open a new tab with your personal billing profile as the image below. You can update your information as needed


Important: Check your spam folder









Thank you! 



SilverChartist Support Team